Refund policy

Refund Policy

Last updated: October 22, 2026

Solmetta is a brand of PWR BRANDS LLC. We want you to feel good about your order. Because supplements are consumable, our refund policy works as follows.

30-day satisfaction policy (first order)

If you're not happy with your first Solmetta order, contact us within 30 days of delivery and we'll refund any products that are unopened and unused, with the seal intact. Opened products can't be returned or refunded, for safety and hygiene reasons.

To start a return, email hello@solmetta.com with your order number. We'll reply with return instructions. Please don't send items back without contacting us first.

Damaged, wrong or lost items

If your order arrives damaged, you receive the wrong item, or your package is lost in transit, email us within 30 days of the delivery date (or the expected delivery date for lost packages) with your order number and, where applicable, a photo of the item and packaging. We'll send a free replacement or issue a refund, whichever you prefer. This applies to every order, not just your first.

Subscriptions

You can pause, skip or cancel your subscription anytime before your next billing date so you aren't charged for an order you don't want. Subscription orders that have already been billed and shipped are covered by the policies above. See our Subscription Cancellation Policy for details.

Refunds

Approved refunds go back to your original payment method, usually within 5–10 business days depending on your bank or card issuer. Shipping is free, so there are no shipping charges to refund. We never charge restocking fees.

Contact

PWR BRANDS LLC (Solmetta)
16192 Coastal Hwy, Lewes, DE 19958, United States
hello@solmetta.com