Shipping policy

Shipping Policy

Last updated: October 22, 2026

Where we ship

We currently ship only to addresses in the 48 contiguous United States and Washington, D.C. We do not ship to Alaska, Hawaii, U.S. territories (including Puerto Rico, Guam and the U.S. Virgin Islands), APO/FPO/DPO military addresses, or any international destinations.

Shipping cost

Shipping is free on all orders, including subscription orders.

Processing and delivery times

Our products are made and shipped by our U.S. fulfillment partner. Orders are typically processed within 2–5 business days and typically delivered within 3–7 business days after shipping. These are estimates, not guarantees. Carrier delays, holidays and weather can occasionally add time.

Subscription orders are processed after each successful billing and follow the same timelines.

Tracking

Once your order ships, we'll email you a tracking number.

Address accuracy

Please double-check your shipping address at checkout. If you spot a mistake, email us as soon as possible. We'll do our best to update it before your order ships, but we can't change an order once it has shipped.

Damaged, wrong or lost packages

If your package arrives damaged, contains the wrong item, or doesn't arrive, email hello@solmetta.com within 30 days with your order number and a photo where applicable. We'll replace it or refund you. See our Refund Policy.

Contact

PWR BRANDS LLC (Solmetta)
16192 Coastal Hwy, Lewes, DE 19958, United States
hello@solmetta.com